Frequently Asked questions
Let's see if we can help.
Q. What are you Reception hours?
A. Our Reception is open 9am-6pm daily. We are open from 1 March through to 22 December, each year.
Q. What are your check-in / check-out times?
A. Check-in time is 2:00pm and check-out time is 10:00am. Late check out is not available for our rooms or tents.
Q. We will be arriving late (after 6pm), is this a problem?
Reception will then arrange to leave an envelope with your name in our letterbox, located just outside our Reception to the left. Inside, we will provide a map with instructions on how to access your campsite/tent/room (and room key if applicable). Any outstanding balance will be charged to the credit card attached to the booking.
Q. Do you have any powered sites?
A. We do not have any powered sites, nor do we have power in our campground. You may bring your own generators to run in an allocated area within the campground.
Q. Are you allowed generators ?
A. Yes generators are allowed in our River Flats camping area between the hours of 8am and 5pm.
Q. Do we need to make a campsite booking?
A. We recommend booking sites online through the accommodation tab during peak / holiday periods. Our campground is suitable for all types of setups.
Q. What is the driveway like?
A. We have a well maintained 2.3 km gravel driveway, easy 2wd access.
Q. Is there a waste dump point for my van /trailer
A. We do have a dump point, but there are also dump points 25 kms south at Gladstone and 20 kms North at the Edagee free camp site.
Q. Can we bring pets?
A. Pets are allowed at the Wooramel campsite, however they must be on a lead at all times and any sign of antisocial behaviour will result in a move on notice. Pets are not allowed in inside the Artesian baths, Tents, 4 Quarters, or on self-drive tours.
Q. Can we have a camp fire?
A. We do permit campfires, only in established fire pits please do not move or create your own. Also be aware from NOVEMBER - MARCH there is a total fire ban in the Gascoyne including camp fires, always be prepared with gas alternatives.
Q. Where can I source firewood?
A. Fire wood can be purchased from reception. DO NOT COLLECT WOOD AROUND THE CAMP GROUND PLEASE (do not taken wood off the property). We do not allow trees to be chopped down and ask that you do not remove large hollow logs from the ground as they are often habitats for local fauna.
Q. Is there fresh drinking water available at the campsite?
A. There is drinking water available for purchase at reception. We recommend you carry enough water to get safely to your next destination. There are taps located at ablutions and camp kitchen with non- potable water that is suitable for cooking and cleaning.
Q. Do I need to bring cash with me?
A. We have credit card facilities at reception which is subject to a 2% surcharge.
Q. Do you sell any food ?
A. We have a small supply of non-perishable food and personal items for purchase at Reception.